A: Yes! You can track your Delivery or Service online with our .
Look up your Delivery or Service window up to 2 days in advance of the scheduled date. Simply enter your phone number or customer number (found on the upper left hand corner of your receipt, above your name) in the appropriate space provided. On the day of your scheduled Delivery or Service, the Tracker provides a 30 minute window for the expected arrival time. This timeframe will continually update based on driver GPS location to provide the most current, real time arrival estimates. If you do not have internet access you can always call Customer Care at 860-474-1000 or 800-569-1284, and we will be more than happy to assist you in getting your Delivery or Service window information. Items shipped via FedEx cannot be tracked using our online Delivery & Service Tracker. Please note: mybobs.com and the Delivery & Service Tracker tool are not compatible with Internet Explorer 7 (IE7). Please upgrade your browser to a newer version in order to shop and use the Delivery & Service Tracker tool, and all our other web site tools and features effectively.
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